LRCs First Impressions Survey Results

Farnham, Guildford, and Merrist Wood LRCs

Thank you to everyone who took park in our First Impressions Survey in October 2011.  All three LRCs were involved and we got some really great feedback.

Our Survey Said - Our Response

STAFF:

87% of students overall rate the LRC staff 'Good'
Farnham College received the top rating of 93%

We aim to... continue to develop a helpful and supportive service for students.

COMPUTERS:

85% of students overall consider the computers to be 'Good' or 'Satisfactory'

61% of respondents rated the computers as 'Good'

13% overall said the computers 'Could Be Better' but this increased to 17% at Merrist Wood

We aim to... continue to develop the computer booking service and to investigate extending the provision of laptops to students particularly at Merrist Wood.

BOOKS:

85% of students overall consider the books to be 'Good' or 'Satisfactory'

We aim to... continue to liaise with tutors to ensure key texts are available, including e-books.

DECOR / ENVIRONMENT:

88% of students overall consider the LRC decor and environment to be 'Good' or 'Satisfactory'

10% of respondents overall said the decor 'Could Be Better' but this increased to 13% at Guildford College

We aim to... submit a request for painting and decorating at Guildford College LRC in the first instance and, longer term, seek advice from design specialists and submit bids for funds.